Refund Policy

ExtensionStart comes with a 30-day money-back guarantee. If the kit isn't what you expected, you get your money back; the whole policy fits on this page.

The guarantee

If you request a refund within 30 days of purchase, we refund the full amount to your original payment method. It's no-questions-asked: you don't have to justify anything. We may ask what didn't work for you (honest feedback makes the kit better), but answering is optional and never a condition of the refund.

How to request one

Email support@extensionstart.com from the address you purchased with (or include your receipt) and say you'd like a refund. We process refunds through Stripe; once issued, the money typically appears back on your card within 5–10 business days, depending on your bank.

Chargebacks and disputes

If anything about a charge looks wrong, email us first; a refund from us takes one email and lands faster than a card dispute resolves. If a chargeback is opened, we suspend repository access while it's pending; a chargeback decided in your favor is treated exactly like a refund (license ends, access stays revoked). Filing a chargeback instead of using this policy doesn't get a different outcome; it's the same refund with more paperwork for everyone.

Abuse

The guarantee exists so that buying the kit is risk-free, not so the kit can be used for free. We reserve the right to decline a refund where there's clear evidence of abuse: for example, repeat purchase-and-refund cycles, or continuing to use or distribute the code after a refund. This clause is for edge cases; ordinary "it wasn't for me" refunds are always honored.

Questions

Not sure whether the kit fits your project? Ask support@extensionstart.com before buying; we'd rather tell you it's not a fit than process a refund.